Customer-hosted
Gateway and model run on your hardware, inside your perimeter.
Your tickets. Your appliance.
NullTrace Router briefs HubSpot and Zendesk tickets on a gateway and model you host. Prepaid metering. Not a cloud LLM host.
HubSpot & Zendesk
Ticket and Help Desk cards. Sidebar briefs on the open ticket.
Prepaid metering
Usage is gated on the gateway. Empty balance pauses requests.
A technical control, not a legal exemption. DPA and counsel review before regulated production use.
Prepaid packs
Start with tokens. Host the model.
Marketplace apps install free. Prepaid balance meters Brief usage on your appliance. When the balance hits zero, requests pause until you top up.
Lab
$49prepaid pack
For pilots and single-queue evaluation.
Get Lab- HubSpot & Zendesk sidebar Brief
- Customer-hosted gateway + local model
- Prepaid token balance on the gateway
- Empty balance pauses requests
- Stripe Customer Portal for top-ups
Ops
Most used$299prepaid pack
For live support queues with sustained Brief volume.
Get Ops- Everything in Lab
- Larger prepaid token balance
- Priority provisioning & install help
- Operator gateway URL install setting
- Same metered path for HubSpot & Zendesk
By requesting a pack, you agree to our Terms of Service, Privacy Policy, and Refund Policy. Apps install free; prepaid balance is usage, not a seat license.